Seika Innovation

Process optimisation

Business and production process optimisation

We map processes as they really run, quantify the cost of inefficiencies and redesign workflows with measurable interventions. Understand first, then act.

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What Seika Innovation's process optimisation service is

Seika Innovation's process optimisation is a consulting service that maps business processes as they actually run (AS-IS), quantifies waiting, rework and manual steps in economic terms, and redesigns workflows (TO-BE) with organisational, digital or automation interventions that deliver a measurable return.

The method combines lean techniques with process mining: logs from ERP, MES and CRM systems are analysed to reconstruct the real process, with all its variants, and observation on the shop floor completes what the data does not show. The most expensive inefficiencies are often invisible because they have become operating habits: the analysis makes them visible and turns them into an action plan with KPIs defined before starting.

Seika Innovation has mapped more than 200 processes in over 60 companies across manufacturing, logistics, construction, healthcare, pharma, finance and retail, from €1 million to over €5 billion in revenue.

How process optimisation works: the 4 phases

The engagement follows four phases, from observing the real process to monitoring results.

01

AS-IS mapping

Direct observation of workflows and process mining on information-system logs. The goal is to reconstruct how the process really runs, with all its variants, not how procedures describe it.

02

Quantification

Every inefficiency (waiting, manual steps, rework, duplicated activities) is measured and translated into cost. Without quantification there is no priority: we act where the return is highest.

03

TO-BE redesign

Workflow redesign with the sequence of interventions: organisational simplification, digitalisation, automation, AI. Prioritisation with an impact/effort matrix and objective scoring.

04

Implementation and control

Support during implementation and monitoring of the KPIs defined at the start: cycle time, on-time delivery, scrap, productivity. Results are measured, not narrated.

What you get from the optimisation project

  • AS-IS process map with the real variants reconstructed from data
  • Report of inefficiencies quantified in economic terms
  • TO-BE design with a prioritised intervention plan (impact/effort matrix)
  • Defined process KPIs and a control dashboard to measure improvements
  • Support during implementation and verification of results

Production process efficiency: where we intervene

On the shop floor, "efficiency" means concrete work: removing time and cost from a flow without removing quality. Interventions focus on where time is really lost, which rarely coincides with where people think it is lost.

  • Changeovers and setups: setup analysis and sequence redesign, using the SMED methodology
  • Bottlenecks: identifying the resource that sets the pace and rebalancing the load
  • Waiting between departments: cutting the idle time between one step and the next, where most of the lead time hides
  • Rework: tracing the causes of defects instead of absorbing their cost
  • Manual steps and re-keying of data between systems: automating the transfers nobody counts as work

Results from process optimisation projects

FAQ

Process optimisation: frequently asked questions

01

What is meant by business process optimisation?

It is the systematic analysis of how a process really runs (times, steps, actors, variants) to remove activities that add no value and redesign the flow. Results are measured on concrete KPIs: cycle time, on-time delivery, scrap, productivity.

02

How is it different from traditional lean consulting?

Lean principles remain the foundation: value, flow, waste reduction. Seika Innovation combines them with process mining, which reconstructs the real process from system logs, and with AI and automation as levers for intervention. The analysis is faster and based on complete data, not just on observed samples.

03

What is process mining and when is it needed?

Process mining analyses information-system logs (ERP, MES, CRM) to reconstruct the process as it happens, with all its variants and exceptions. It is needed when the process runs through digital systems and you want an objective picture: bottlenecks, rework and waiting emerge from the data, not from opinions.

04

How long does a process optimisation project take?

The initial analysis follows the timing of an assessment: typically 4-8 weeks to map and quantify. Interventions are then scaled in three bands: quick wins (0-3 months), projects (3-6 months), transformations (6+ months). The first quick wins start during the analysis.

05

Do we need an ERP or MES to start?

No. Where systems exist, process mining speeds up the analysis; where they don't, we start from observation on the shop floor and from the available data, including spreadsheets. The project also defines how to structure data collection for future control.

06

How do you measure the results of interventions?

KPIs are defined before intervening, with a measured baseline: cycle time, on-time delivery, scrap, changeover times, productivity. Every intervention is verified against the baseline, often with a Power BI dashboard that stays with the company.

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How much do the hidden inefficiencies in your processes cost?

A structured analysis makes them visible and turns them into an intervention plan with measurable returns. We start from the processes, never from the technology.

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